Probe Repair FAQ
What types of probes do you repair?
GMI repairs all standard and TEE probes from all major manufacturers. Please contact a customer relationship manager for more information on terms and availability.
Do you offer loaners for probe repair?
Yes, GMI has the capability to offer you a loaner if needed. Please contact a representative for more information or availability.
How do I know if my probe needs repair?
You can go to www.gmi3.com/proberepair and walk through a probe assessment. You can also contact one of our probe repair customer relationship managers at 866-523-1931. Please also feel free to send in your probe for a free evaluation. We offer 24 hour turn around on
How do I go about sending in a probe for repair?
Contact a probe repair representative at 866-523-1931 or visit www.gmi3.com/proberepair for login information to our repair tracking site. You will have the ability to login in the probe and serial # that you are shipping. Through this site you will be able to approve quotes, track the repair status, print invoices and pull custom repair reports. You may also request a probe shuttle for easy shipping if you do not have one.
How quickly can you repair my probe?
You will be quoted on a 3, 6 or 10 day turnaround time. You will have the option of selecting them timeframe in which you would like your probe repaired.
What is the cost of probe repair?
Your probe will be quoted both optional and required repairs so that you can select your repairs a la carte. We quote all of our repairs at competitive market price and are willing to match any quote.
