Ultrasound System Services & Support
What do you do when a problem arises? You search for answers and help. Search no further than GMI. We have all the answers and help that you need. We have factory trained field service and technical support engineers. Yes, engineers, Plural. We have field service engineers located all over the United States. All of our technical support engineers are at the GMI main office and their sole responsibility is to get you answers and up and running as quickly as possible. What if you live in an area where GMI doesn’t have an engineer? We will introduce you to our “Ready Team” members who are available to hop on a plane or into a car to make their way to you. We pride ourselves on being self-sufficient by taking care of our customers with our own skilled people.
Our Customer Service Representative’s mission is to manage your service needs and allow you to focus on your customers and patients. The CSRs will leverage our state-of-the-art ERP system to schedule your service call promptly and make sure the technicians have all the components needed to complete the call with confidence.
Can’t find what you are looking for? Call 800.958.9986 to speak to a qualified GMI representative.